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“One can only be consistent when one is focused on oneself, not on the random perturbations of the un-self-regulating other. The former is what leadership is about; the latter allows followers to set the agendas. That is why such parents, no matter what techniques they are taught, from being “available” and “understanding” to “tough love,” almost always seem to be worn down by the repetitiveness of the child’s unregulated behavior or their own treadmill efforts to modify their child’s responses.”

Edwin H. Friedman, A Failure of Nerve: Leadership in the Age of the Quick Fix
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A Failure of Nerve: Leadership in the Age of the Quick Fix A Failure of Nerve: Leadership in the Age of the Quick Fix by Edwin H. Friedman
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