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Bill McGowan

“When speaking, go easy on the BACKSPACE button. It can create a frustratingly halting way of communicating in which the stutter step is more prevalent than the smooth glide forward. The first way things come out of your mouth is usually the best. Resist the urge to self-edit to make the less-vital information 100 percent precise.”

Bill McGowan, Pitch Perfect: How to Say It Right the First Time, Every Time
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Pitch Perfect: How to Say It Right the First Time, Every Time (How to Say It Right the First Time, Every Time Hardcover) Pitch Perfect: How to Say It Right the First Time, Every Time by Bill McGowan
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