“When using the calm conversation, we won’t become immune to the influence of stress and uncertainty. But we can improve our decision making under all conditions. In theory, a calm conversation is simple. When we start to feel a rise in emotions and our mind spiraling toward a freak-out, it’s pausing, talking yourself off the ledge, listening to the feedback your internal and external environments are telling you, and slowing the world down. Not by fighting, but by understanding that what you are experiencing is normal,”