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“Be explicit about what you think the conversation is about, and be explicit about what would be most helpful to you. Then discuss and, if you each need something different, negotiate. Remember: Explicit disagreement is better than implicit misunderstanding. Explicit disagreement leads to clarity, and is the first step in each of you getting your differing needs met.”

Douglas Stone, Thanks for the Feedback: The Science and Art of Receiving Feedback Well
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone
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