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Edgar H. Schein

“One might argue then that in order to learn, one must increase survival anxiety, yet this only increases our overall tension because the sources of learning anxiety do not go away. To facilitate new learning, we need to decrease learning anxiety. We need to feel that a new behavior or practice is worthwhile, not threatening, and possible to learn.”

Edgar H. Schein, Humble Inquiry: The Gentle Art of Asking Instead of Telling
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