“To be humble, to ask instead of telling, or to personize the relationship to some degree requires a higher level of trust. 6 Yet trust is one of those words that we all think we know the meaning of only to discover that it is also highly situational. In the context of a personal conversation, trust is believing that the other person will acknowledge us and tell us the truth; we trust that other person will not take advantage of us, not embarrass or humiliate us, and, in the broader context, not cheat us. We expect the other person to work on our behalf, support the goals we have agreed to, and be willing to make and keep commitments.”