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Edgar H. Schein

“When a team is trying to solve a tricky problem of what to do next and is stuck among several alternatives, Humble Inquiry means asking, “What else do we need to know?” or “How did we/you arrive at this point?” This is particularly true when others propose something that we oppose or don’t understand.”

Edgar H. Schein, Humble Inquiry: The Gentle Art of Asking Instead of Telling
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