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William Ury

“A behavioral proposal focuses on what you’d like the other to do, not on who you’d like the other to be.”

William Ury, The Power of a Positive No: How to Say No and Still Get to Yes
tags: behavior, focus
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The Power of a Positive No: How to Say No and Still Get to Yes The Power of a Positive No: How to Say No and Still Get to Yes by William Ury
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