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Chris Voss

“What I mean is this: When confronted with naming your terms or price, counter by recalling a similar deal which establishes your “ballpark,” albeit the best possible ballpark you wish to be in. Instead of saying, “I’m worth $110,000,” Jerry might have said, “At top places like X Corp., people in this job get between $130,000 and $170,000.” That gets your point across without moving the other party into a defensive position. And it gets him thinking at higher levels.”

Chris Voss, Never Split the Difference: Negotiating As If Your Life Depended On It
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Never Split the Difference: Negotiating As If Your Life Depended On It Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss
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