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Chris Voss

“Bottom line: People who expect more (and articulate it) get more. Here are the four steps for setting your goal: ■​Set an optimistic but reasonable goal and define it clearly. ■​Write it down. ■​Discuss your goal with a colleague (this makes it harder to wimp out). ■​Carry the written goal into the negotiation.”

Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It
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Never Split the Difference: Negotiating as if Your Life Depended on It Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss
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