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Chris Voss

“Even with all the best techniques and strategy, you need to regulate your emotions if you want to have any hope of coming out on top.”

Chris Voss, Never Split the Difference: Negotiating as if Your Life Depended on It
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Never Split the Difference: Negotiating as if Your Life Depended on It Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss
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