“5. Mr. Koenig reports that he detected traces of smoke and an uncharacteristic odor in the hallway, which in his opinion was “weed.” 6. Mr. Koenig reports that he tracked the noise and smell to Room 1605. 7. Mr. Koenig reports that he knocked on the door and identified himself, at which time the music was turned off and all noise ceased. The momentary silence was followed by giggling. 8. Mr. Koenig reports that Ms. Griffin, wearing a hotel robe, approached him in the hallway and strongly suggested he was knocking on the wrong door, as Room 1605 belonged to her son, Kyle, who was asleep. 9. Mr. Koenig reports that after he explained to Ms. Griffin that Room 1605 was the source of the noise, she then expressed her low opinion of him, using words such as “idiot,” “moron,” and “incompetent dummy.” 10. Mr. Koenig reports that he advised Ms. Griffin of Westin policy regarding verbal abuse. Ms. Griffin then expressed her low opinion of the Westin facility with terms such as “dump,” “fleabag,” and “pig hole.” 11. Mr. Koenig reports that while Ms. Griffin’s negative assessment continued, her husband, WARREN GRIFFIN, appeared in the hallway, squinting and wearing boxer shorts.”