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“Finally, we should consider the contribution system. Are we able to see our own contribution to the problem? Are we able to describe the other person’s contribution without blaming? Are we aware of the ways that each of our contributions forms a reinforcing pattern that magnifies the problem? In what way does this shift how we feel?”

Douglas Stone, Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most Difficult Conversations: How to Discuss What Matters Most by Douglas Stone
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