Tim Van Sant answers “I was reading the quotes from the book. ...”

Cosmic Arcata asked this question about The Five Dysfunctions of a Team:

I was reading the quotes from the book. This book sounds like it want to build trust by convincing people to become vulnerable. I have seen a lot of bullies use this tactic. In fact in The Sociopath Next Door she says that the one thing he wants is for people to feel sorry for them...then they go right back to manipulating people. So how is this book different from what I have just described?

Tim Van Sant "The most important action that a leader must take to encourage the building of trust on a team is to demonstrate vulnerability first. This requires t…more"The most important action that a leader must take to encourage the building of trust on a team is to demonstrate vulnerability first. This requires that a leader risk losing face in front of the team, so that subordinates will take the risk themselves. What is more, team leaders must create an environment that does not punish vulnerability....Finally, displays of vulnerability must be genuine; they cannot be staged. One of the best ways to lose the trust of a team is to feign vulnerability in order to manipulate the emotions of others." p. 201(less)

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The Five Dysfunctions of a Team

by Patrick Lencioni (Goodreads Author)

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