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McKinsey-ites call their assignments or projects “engagements.” On an engagement, a McKinsey team will search for the “key drivers” in their quest to “add value.”
the root of all management consulting is the application of objective analysis by dispassionate outsiders.
I’d like to put it another way: You—or your organization—are your own client. Seen that way, the term client becomes applicable to any organization in which you work,
One of the cardinal virtues within McKinsey is confidentiality. The Firm guards its secrets closely. I, along with every other former McKinsey-ite, agreed never to disclose confidential information about the Firm and its clients, even after leaving McKinsey.
FACTS ARE FRIENDLY Facts are the bricks with which you will lay a path to your solution and build pillars to support it. Don’t fear the facts.
Hiding from the facts is a prescription for failure—eventually, truth will out. You must not fear the facts. Hunt for them, use them, but don’t fear them.
