Noise: A Flaw in Human Judgment
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Read between July 31 - August 28, 2024
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deliberately used in negotiations.
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when they encounter an implausible number, they automatically bring to mind considerations that would reduce its implausibility.
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excessive coherence: we form coherent impressions quickly and are slow to change them.
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Confirmation bias—the same tendency that leads us, when we have a prejudgment, to disregard conflicting evidence altogether—
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made us assign less importance than we should to subsequent data.
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halo e...
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general, we jump to conclusions, then stick to them.
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our interpretation of it are likely to be distorted, at least to some extent, to fit our initial snap judgment.
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All three types of biases can, of course, produce statistical bias. They can also produce noise.
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Substitution can also be a source of occasion noise.
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Prejudgments also produce both bias and noise.
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individual differences in biases can cause massive system noise. Of course, the system can also be biased to the extent that most or all judges are biased similarly.
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excessive coherence can produce either bias or noise, depending on whether the sequence of information and the meaning assigned to it are identical for all (or most) judges.
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positive halo will result in a shared error: a bias.
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many complex decisions require compiling information that arrives in an essentially random order.
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Excessive coherence means that these random variations will produce random distortions in the final judgments. The effect will be system noise.
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suggests that anything that reduces psychological biases will improve judgment.
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we should resist the urge to blame every error on unspecified ‘biases.’”
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“When we substitute an easier question for the one we should be answering, errors are bound to occur.
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“Prejudgments and other conclusion biases lead people to distort evidence in favor of their initial position.”
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form impressions quickly and hold on to them even when contradictory information comes in.
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“Psychological biases cause statistical bias if many people sh...
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people differ in their biases. In those cases, psychological biases ...
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elementary example of matching.
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your task is to find a value on the judgment scale that matches your mood or experience.
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extraordinary versatility of matching, which is particularly obvious in judgments about people.
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presence of conflicting cues characterizes complex judgments, in which we expect to find a lot of noise.
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relatively simple judgments—especially those made on intensity scales.
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Some of the scales on which we express judgments are qualitative:
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values of the scale are not ordered:
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quantitative intensity scales.
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judgments on more abstract scales,
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question “Which is more?” can be answered about any pair of values on the same dimension.
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express your appreciation of a restaurant by comparing it to the length of
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this request would strike you as quite bizarre but not at all infeasible.
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meaning of words like large and small depends entirely on a frame of reference.
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intuitive prediction
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substitution of an easy question for a difficult one.
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The optimal prediction must lie between these two extremes of perfect knowledge and zero knowledge.
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These examples of matching predictions are more likely than not to end in disappointment.
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(The technical term for such prediction errors is that they are nonregressive, because they fail to take into account a statistical phenomenon called regression to the mean.)
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taking the outside view means anchoring your prediction on the average outcome.
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Our limited ability to distinguish categories on intensity scales constrains the accuracy of the matching operation.
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potentially important source of noise.
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is a genuine limit on people’s ability to assign distinct labels to stimuli on a dimension, and that limit is around seven labels.
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The matching operation is a versatile tool of fast, System 1 thinking and the core of many intuitive judgments, but it is crude.
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finer distinctions by hierarchical categorization.
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Categorization is not under voluntary control when you are in the fast-thinking mode.
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Our ability to compare cases is much better than our ability to place them on a scale.
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Explicit comparisons between objects of judgment support much finer discriminations than do ratings of objects evaluated one at a time.
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