Noise: A Flaw in Human Judgment
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Read between July 31 - August 28, 2024
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when a rule consists of a number
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noise should be reduced.
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they reduce the role of judgment.
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Standards are altogether different.
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Those who devise standards effectively export decision-making authority to others. They delegate power.
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When guidelines are tightened so as to eliminate that discretion, they turn into rules. Algorithms work as rules, not standards.
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it might be far easier to generate standards than rules.
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Setting standards without specifying details can lead to noise,
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Standards might be the best that such leaders can do.
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attempts to devise rules, on the other hand, might cause intractable disagreement.
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Sometimes, the real problem is that people lack the information that would enable them to produce sensible rules.
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rely on trusted experts to specify its meaning,
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Rules can be biased
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Even if they create a large bias, rules will sharply reduce noise
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standards invite noise.
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To see why such variability was inevitable, consider these words from Facebook’s Community Standards in 2020:
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