Team Topologies: Organizing Business and Technology Teams for Fast Flow

by Matthew Skelton

The second and third ways rely on strong communication pathways between Ops and Dev. As we saw in Chapter 5, one of the simplest ways to ensure a continual flow of high-fidelity information from Ops to Dev is to have Ops and Dev on the same team, or at least aligned to the same stream of change as a stream-aligned pair of teams, with swarming for operational incidents. For organizations that have yet to move to this model or have a separate operations group, it is vital that communication paths are established and nurtured between Ops and Dev. This provides high-fidelity information about operational aspects, such as operability, reliability, usability, securability, and so forth, to enable Dev teams to course correct and navigate toward software designs that reduce operational overheads and improve reliability.