Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life
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‘there is nothing either good or bad, but thinking makes it so’.
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loss-aversion, the mental mechanism that causes us to experience more pain from losing £100 than pleasure from winning £100.*
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The job of the alchemist is to find out which framing works best.
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conventional logic is hopeless in marketing – as you end up in the same place as your competitors.
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if you never do anything differently, you’ll reduce your chances of enjoying lucky accidents.
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evolution cares about fitness rather than objectivity, and if the ability to present oneself in a good light has certain reproductive advantages, then it will be prioritised.
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An admission of a downside makes a claim more plausible.
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