It’s a bit like living in a snow globe. If you shake it up, you will get a lot of noise in there as people try to convince themselves that their beliefs are an accurate depiction of reality. Argyris called this self-sealing logic, or, when applied to organizations, organizational defensive routines.3 In order to maintain a sense of certainty and control, as well as a collective self-image of who we are and what we stand for, we work together to create and maintain this shared map of reality.
