The Effective Manager

by Mark Horstman

Success at work is about what you do—you are your behaviors. Almost nothing else matters.

I mean… a lot else matters

Your first responsibility is NOT to your team of directs. It's NOT to your people. You should NOT worry about them first.

DUMB

“What results do you expect of me?” “What are the measures you're going to compare me against?” “What are the objective standards?” “What subjective things do you look at to round out your evaluation of me?”

Our data over the years suggest that, generally, a manager who knows his or her team members one standard deviation better than the average manager produces results that are two standard deviations better than the average manager's results.

The ideal place for your directs to be for maximum output/results is right on the line between distress and eustress, almost over the line into fear, but not quite there.

This is insane