Mark Horstman



Average rating: 4.38 · 789 ratings · 76 reviews · 3 distinct worksSimilar authors
The Effective Manager

4.38 avg rating — 778 ratings — published 2016 — 9 editions
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Career Tools Resume Workbook

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4.64 avg rating — 11 ratings — published 2013
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The Effective Hiring Manager

0.00 avg rating — 0 ratings3 editions
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“Challenge someone who fears you at some level, and you'll get some pushback. The”
Mark Horstman, The Effective Manager

“The purpose of performance communications (and therefore feedback) is to encourage effective future behavior.”
Mark Horstman, The Effective Manager

“The Manager Tools Feedback Model has four simple steps: Step 1: Ask. Step 2: State the Behavior. Step 3: State the Impact of the Behavior. Step 4: Encourage Effective Future Behavior.”
Mark Horstman, The Effective Manager



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