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MAKE YOUR ENVIRONMENT MAKE YOU SUCCESSFUL
Don’t let small-thinking people hold you back. Jealous people want to see you stumble. Don’t give them that satisfaction.
Get plenty of psychological sunshine. Circulate in new groups. Discover new and stimulating things to do.
Grow the attitude of I’m activated.
Grow the attitude of You are important.
Grow the attitude of Serv...
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To activate others, you must first activate yourself.
To activate others, to get them to be enthusiastic, you must first be enthusiastic yourself.
A man who lacks enthusiasm never develops it in another. But a person who is enthusiastic soon has enthusiastic followers.
Think for a moment about a club or civic organization you know that is fading away. Chances are, all it needs is enthusiasm to bring it back to life.
That exercise supplies one important key for building enthusiasm: To get enthusiastic, learn more about the thing you are not enthusiastic about.
Wise
get enthusiasm about anything—people, places, things—dig into it deeper.
Dig into it deeper, and you’ll develop enthusiasm. Put this principle to work next time you must do something you don’t want to do. Put this principle to work next time you find yourself becoming bored. Just dig in deeper and you dig up interest.
“That fellow is alive.” “He means it.” “He’s going places.”
Make it a habit always to speak favorably about the weather regardless of what the weather actually is. Complaining about the weather makes you more miserable and it spreads misery to others.
A salesman friend is a real good-news broadcaster. He calls on his customers every month and always makes it a rule to have some good news to pass along.
Good news gets good results. Broadcast it.
“Give me a Good Word or none at all.”
The desire to be important is man’s strongest, most compelling nonbiological hunger.
Make someone feel important, and he cares about you. And when he cares about you, he does more for you.
Customers will buy more from you, employees will work harder for you, associates will go out of their way to cooperate with you, your boss will do more to help you if you will only make these people feel important.
Here’s the second giant reason for making others feel important: When you help others feel important, you help yourself feel important too.
You must feel important to succeed. Helping others to feel important rewards you because it makes you feel more important. Try it and see. Here’s how to do it:
Practice calling people by their names.
Two special things you must remember. Pronounce the name correctly, and spell it correctly. If you mispronounce or misspell someone’s name, that person feels that you feel he is unimportant.
When talking with people you don’t know well, add the appropriate title—Miss, Mister, or Mrs. The office boy prefers Mr. Jones to just Jones. So does your junior assistant. So do people at every level. These little titles help tremendously to make people feel important.
I wanted to impress these salesmen with the power of the thoughtful gift. The next evening I arranged to have a florist appear just before the close of the session. I introduced him and leveled with them: “I want each of you to discover what a little unexpected remembrance will do to build a better home environment. I’ve arranged with the florist for each of you to get a fine, long-stemmed red rose for just 50 cents. Now if you don’t have 50 cents, or if you think your wife isn’t worth that [they laughed], I’ll buy the flower for her myself. All I ask is that you take the rose to your wife and
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You should do some day
Do something special for your family often. It doesn’t have to be something expensive. It’s thoughtfulness that counts. Anything that shows that you put your family’s interests first will do the trick. Get the family on your team. Give them planned attention.
WANT TO MAKE MONEY? THEN GET THE PUT-SERVICE-FIRST ATTITUDE
People with a money-first attitude become so money conscious that they forget money can’t be harvested unless they plant the seeds that grow the money.
And the seed of money is service. That’s why “put service first” is an attitude that creates wealth. Put service first, and money takes care of itself.
Put service first, and money takes care of itself—always.
effect, F. H. wanted the company to pay him more and then he would produce more. But this is not how the system works. You don’t get a raise on the promise of better performance; you get a raise only by demonstrating better performance. You can’t harvest money unless you plant the seeds that grow money. And the seed of money is service.
Always give people more than they expect to get.
Each little extra something you do for others is a money seed.
Money seeds, of course, grow money. Plant service and harvest money.
Spend some time each day answering this question: “How can I give more than is expected of me?” Then apply the answers.
Dig into it deeper. When you find yourself uninterested in something, dig in and learn more about it. This sets off enthusiasm. Life up everything about you: your smile, your handshake, your talk, even your walk. Act alive. Broadcast good news. No one ever accomplished anything positive telling bad news.
Show appreciation at every opportunity. Make people feel important. Call people by name.
Grow the “Service first” attitude, and watch money take care of itself. Make it a rule in everything you do: give people more than they expect to get.
The rule is: Success depends on the support of other people.
is think right toward people.
Successful people follow a plan for liking people. Do you?
Learn to remember names. Inefficiency at this point may indicate that your interest is not sufficiently outgoing.
Acquire the quality of relaxed easy-going so that things do not ruffle you.
Practice liking people until you learn to do so genuinely.
Big people, those on top in industry, the arts, sciences, and politics, are human, warm. They specialize in being likable.
Take the initiative in building friendships—leaders always do.
Introduce yourself to others at every possible opportunity—at parties, meetings, on airplanes, at work, everywhere.
Take the initiative. Be like the successful. Go out of your way to meet people. And don’t be timid. Don’t be afraid to be unusual. Find out who the other person is, and be sure he knows who you are.
