How to Hug a Porcupine: Easy Ways to Love the Difficult People in Your Life (Little Book. Big Idea.)

by Debbie Joffe Ellis

Everybody is calmed by the sound of their own name.

Interesting

No matter how high the noise level gets, if you are in the right, stay firm.

A direct question can cut through your porcupine’s anxiety and help the two of you move forward.