Samuel van Deth

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Enlisting the faithful involves “hyper-engaging” with a small but vocal minority of consumers who have already demonstrated a propensity to evangelize and proselytize on your behalf. They do this because they believe in you and what you are doing so much they have made it part of their own identity. You don’t pay them—indeed, to do so would be insulting; they are doing this because it has become part of who they are.
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
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