Samuel van Deth

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To look more closely into these values, if the goal of visionaries is to take a quantum leap forward, the goal of pragmatists is to make a percentage improvement—incremental, measurable, predictable progress. If they are installing a new product, they want to know how other people have fared with it. The word risk is a negative one in their vocabulary—it does not connote opportunity or excitement but rather the chance to waste money and time.
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
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