John Goddard

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As you can see, the components of the life cycle are unchanged, but between any two psychographic groups has been introduced a gap. This symbolizes the dissociation between the two groups—that is, the difficulty any group will have in accepting a new product if it is presented in the same way as it was to the group to its immediate left.
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
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