Ola Rask

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Tipping points are as key to consumer adoption as they are to B2B. Prior to reaching one, all efforts to scale require pumping in additional fuel—if you cut off the fuel supply, the system will revert to its initial state. But after you pass the tipping point, the system restabilizes around a new status quo, and actually pulls you forward to get you to your new “right” position.
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
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