Antonia Kalisa

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Nor can managers find safety through continuing to service just the early market. To be sure, there are still sales opportunities here—other visionaries who can be sold to. But each one is going to have a unique dream, leading to unique demands for customization, which in turn will overtax an already burdened product development group.
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers
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