Once the systems administrator’s needs had been handled, focus shifted to the IT operations manager. The word had gone out—we have to do more with less—how can we save money on hardware? Answer, “virtualize” the PCs we have. It turned out the unutilized capacity was staggering—as much as 90 percent! It was like someone backed up a truck and started unloading free PCs. Any wonder VMware grew like a weed during this period?
