Matt

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When they say, “Why were you trying to hurt me?” they are really communicating two separate messages: first, “I know what you intended,” and, second, “I got hurt.” When we are the person accused, we focus only on the first message and ignore the second. Why? Because we feel the need to defend ourselves.
Matt
defensivness is part of the identity / emotion connection. We don't see ourselves as the bad guy
Difficult Conversations: How to Discuss What Matters Most
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