It is equally true that whether you are making a decision, implementing it, or problem solving, you can’t always, or even usually, succeed merely by “telling.” Indeed, it is useful in decision making to distinguish those times when you are: • commanding (I decide, I tell you my decision) from those situations where you are: • consulting (I ask for your input, then I decide and tell you); • collaborating or negotiating (we decide together); or • delegating (you decide).9
