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This issue is obviously important to Harpreet. And for that reason, it makes sense that he should be persistent in raising it with Monisha. Many people think that being persistent means asserting your view – in other words, that Harpreet should just repeat himself. But that doesn’t work. You have to find a way to be persistent, while remembering that you are in a two-way conversation. Persistence in a difficult conversation means remaining as stubbornly interested in hearing the other person’s views as you are in asserting your own.
Difficult Conversations: How to Discuss What Matters Most
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