The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies
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the best way to use new technologies is usually not to make a literal substitution of a machine for each human worker, but to restructure the process.
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offshoring is often only a way station on the road to automation.
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work to improve the skills of ideation, large-frame pattern recognition, and complex communication
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take advantage of self-organizing learning environments,
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three key motivations from the research literature: mastery, autonomy, and purpose.