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January 1 - January 8, 2024
Kathryn knew that Jack Welch didn't have to be an expert on toaster manufacturing to make General Electric a success and that Herb Kelleher didn't have to spend a lifetime flying airplanes to build Southwest Airlines.
I dont need to be an expert to lead experts
“Great teams are honest with one another,” she said. “They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.”
Even the most trusting teams mixed it up a lot.”
Our job is to make the results that we need to achieve so clear to everyone in this room that no one would even consider doing something purely to enhance his or her individual status or ego. Because that would diminish our ability to achieve our collective goals. We would all lose.”
That is the Job of the leadership
here are astounding, and they’re a result of everyone being far too ambiguous about what we’re all trying to accomplish, and that makes it easy to focus on individual success.”
“If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony.”
“Let me assure you that from now on, every staff meeting we have will be loaded with conflict. And they won’t be boring. And if there is nothing worth debating, then we won’t have a meeting.”
“If everything is important, then nothing is.”
“Absolutely. Push with respect, and under the assumption that the other person is probably doing the right thing.
“But I can assure you that we're going to find the right person. That means everyone here will be interviewing candidates and pushing to find someone who can demonstrate trust, engage in conflict, commit to group decisions, hold their peers accountable, and focus on the results of the team, not their own ego.”
We need to promote this.
Trust lies at the heart of a functioning, cohesive team. Without it, teamwork is all but impossible.
In the context of building a team, trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates must get comfortable being vulnerable with one another.
Meaning of trust.
Hesitate to ask for help or provide constructive feedback
Jump to conclusions about the intentions and aptitudes of others without attempting to clarify them
to recognize and tap into one another's skills and experiences
As politically incorrect as it sounds, the most effective and efficient means of maintaining high standards of performance on a team is peer pressure.
Remove the ideia of peer review being used as compensation kpi. Formulate the kpi for compensation packages (prticipation, attitude, leadership traits, etc)
Still, letting someone take home a bonus merely for “trying hard,” even in the absence of results, sends a message that achieving the outcome may not be terribly important after all.
Team leaders must be selfless and objective, and reserve rewards and recognition for those who make real contributions to the achievement of group goals.
