More on this book
Community
Kindle Notes & Highlights
“Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.”
we called it ‘disagree and commit.’ You can argue about something and disagree, but still commit to it as though everyone originally bought into the decision completely.”
Some people are hard to hold accountable because they are so helpful. Others because they get defensive. Others because they are intimidating. I don’t think it’s easy to hold anyone accountable, not even your own kids.”
imagine how members of truly cohesive teams behave: They trust one another. They engage in unfiltered conflict around ideas. They commit to decisions and plans of action. They hold one another accountable for delivering against those plans. They focus on the achievement of collective results.
trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group.
Great teams also pride themselves on being able to unite behind decisions and commit to clear courses of action even when there is little assurance about whether the decision is correct.
At the end of a staff meeting or off-site, a team should explicitly review the key decisions made during the meeting, and agree on what needs to be communicated to employees or other constituencies about those decisions.
the willingness of team members to call their peers on performance or behaviors that might hurt the team.
