The Five Dysfunctions of a Team: A Leadership Fable

by Patrick Lencioni

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.

Inattention to results occurs when team members put their individual needs (such as ego, career development, or recognition) or even the needs of their divisions above the collective goals of the team.

leader must take to encourage the building of trust on a team is to demonstrate vulnerability first. This requires that a leader risk losing face in front of the team, so that subordinates will take the same risk themselves. What is more, team leaders must create an environment that does not punish vulnerability.