Ned Holt

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Watch for the double standard. When you pay attention to Victim and Villain Stories and catch them for what they are— unfair caricatures—you begin to see the terrible double standard we use when our emotions are out of control. When we make mistakes, we tell a Victim Story by claiming our intentions were innocent and pure. “Sure I was late getting home and didn’t call you, but I couldn’t let the team down!”
Crucial Conversations Tools for Talking When Stakes Are High
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