Samuel’s Kindle Notes & Highlights

Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson

When we find ourselves at an impasse, it’s because we’re asking for one thing and the other person is asking for something else.

See Samuel’s 16 notes & 424 highlights

Crucial Conversations Tools for Talking When Stakes Are High

Crucial Conversations Tools for Talking When Stakes Are High

by Kerry Patterson

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