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Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson

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Crucial Conversation kr shel kän´ vr sa´ shen) n A discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong.
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Crucial Conversations Tools for Talking When Stakes Are High
Crucial Conversations Tools for Talking When Stakes Are High
by Kerry Patterson
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