Michael Ojo

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Some Common Crucial Conversations In each of these examples of unhealthy downward spirals, the stakes were moderate to high, opinions varied, and emotions ran strong. Actually, to be honest, in a couple of the examples the stakes were fairly low at first, but with time and growing emotions, the relationship eventually turned sour and quality of life suffered—making the risks high. These examples, of course, are merely the tip of an enormous and ugly iceberg of problems stemming from crucial conversations that either have been avoided or have gone wrong. Other topics that could easily lead to ...more
Crucial Conversations Tools for Talking When Stakes Are High
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