Josie Kolbech

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Now, here’s how the various elements fit together. When stakes are high, opinions vary, and emotions run strong, we’re often at our worst. In order to move to our best, we have to find a way to explain what is in each of our personal pools of meaning—especially our high-stakes, sensitive, and controversial opinions, feelings, and ideas—and to get others to share their pools. We have to develop the tools that make it safe for us to discuss these issues and to come to a shared pool of meaning. And when we do, our lives change.
Josie Kolbech
Example of how various elements come together.
Crucial Conversations Tools for Talking When Stakes Are High
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