Crucial Conversations Tools for Talking When Stakes Are High

by Kerry Patterson

we usually don’t begin telling stories that justify our actions until we have done something that we feel a need to justify.

صح جدا لما الواحد يعمل حاجة ضميره يوجعه بسببها بيبدأ يقنع نفسه و مخه انه كان لازم يعمل كدة عشان كذا و كذا