Crucial Conversations Tools for Talking When Stakes Are High

by Kerry Patterson

We Start with Heart by committing to stay in the conversation until we invent a solution that serves a purpose we both share.

مهم اننا في اي محادثة نتفق اننا نتفق مش نكون داخلين و بس اللي في دماغنا هو اللي عايزين نعمله “It seems like we’re both trying to force our view on each other. I commit to stay in this discussion until we have a solution that satisfies both of us.”