Neha Rathore

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• You believe you should apologize, but don’t. • You believe you should stay late to finish up on a commitment, but go home instead. • You say yes when you know you should say no, then hope no one follows up to see if you keep your commitment. • You believe you should talk to someone about concerns you have with him or her, but don’t. • You do less than your share and think you should acknowledge it, but say nothing knowing no one else will bring it up either. • You believe you should listen respectfully to feedback, but become defensive instead. • You see problems with a plan someone presents ...more
Crucial Conversations Tools for Talking When Stakes Are High
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