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Neha Rathore
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Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson

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perfect. You should never pretend to be less confident than you are. But likewise, you should not pretend to be more confident than your limited capacity allows. Our observations could be faulty.
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Crucial Conversations Tools for Talking When Stakes Are High
Crucial Conversations Tools for Talking When Stakes Are High
by Kerry Patterson
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