Doyle Stricker

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Influence change in colleagues who are bullying, conniving, dishonest, or incompetent. When nearly 1,000 respondents were asked, 93 percent of them said that, in their organization, people like this are almost “untouchable”—staying in their position four years or longer without being held accountable (Research Study: Corporate Untouchables).
Crucial Conversations Tools for Talking When Stakes Are High
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