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Daniel Walter
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Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson

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A useful story, by definition, creates emotions that lead to healthy action—such as dialogue.
Daniel Walter
key skill. telling a useful story.
See Daniel’s 25 notes & 297 highlights
Crucial Conversations Tools for Talking When Stakes Are High
Crucial Conversations Tools for Talking When Stakes Are High
by Kerry Patterson
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