Weekly Recap, February 7, 2016

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Monday: Read up on how to turn any customer-facing professional into a customer service "hero" in  Be Your Customer's Hero  by
Adam Toporek. 




Tuesday: Don't lose your prospects over unnecessary questions. Be prepared and come to the table with answers.  




Wednesday: Follow these insider tips the next time you sell energy efficiency to homeowners. 




Thursday: Continue Wednesday's topic with more strategies on how to reframe residential efficiency. 
 

Friday: Using your five senses to achieve success. 




Saturday: Read this article by Business Insider on "How to Make the Most of Your Next Industry Conference." 

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