Are We Having Fun Yet?

Warning: Crude language ahead!

Today, we continue our count down to National Customer Service Week with this great example of winning customers’ loyalty through humor. Michael Dubin used a wacky YouTube video to introduce his company, Dollar Shave Club, to the world. Dollar Shave Club is a Ventura, CA based online business that targets men and sells shaving parapenalia and now toilet wipes. The title of Dubin’s video is “Our blades are f***ing great!” His unique brand of toilet paper was intr...